Full Sail University | Bachelor of Fine Arts in Creative Writing

Expected Graduation Summer 2028

Relevant Areas of Study:

• Fiction Writing

• Editing & Revision

• Story Structure

• Publishing Industry

• Literary Analysis

Additional Academic Background: Coursework in computer science, physics, education, and political science.

Founder & Creative Director | Tanzanite Sky Co.

Jan 2024- Present

• Founded and managed a handmade product business from concept through fulfillment.

• Created and published short-form social media content to promote products and grow brand awareness.

• Designed product mockups, promotional graphics, and branded marketing materials using Canva.

• Managed customer communication, custom orders, and order fulfillment.

• Refined product offerings and marketing strategies based on customer feedback and market trends.

Billing Specialist | Climate Pros

Nov 2022- Aug 2023

• Created and submitted high-volume customer invoices while maintaining accuracy across multiple client billing requirements.

• Developed customer-specific process documentation to standardize recurring invoicing workflows.

• Trained newly hired team members on billing procedures and internal systems.

• Quickly mastered diverse customer billing processes, becoming a trusted resource for process-related questions.

Administrative Assistant | CrossTech Automotive

Apr 2024- Sept 2024

• Served as the first point of contact for customers, answering calls, assessing service needs, and scheduling vehicle drop-offs.

• Managed customer service requests and maintained accurate service ticket information.

• Organized and entered historical financial records into the company's accounting software to reduce administrative backlog.

Early Childhood Educator | Multiple Childcare Centers

2019-2024 (multiple positions)

• Developed written lesson plans and instructional materials using multiple curriculum frameworks and required documentation formats.

• Created original instructional resources and learning materials that transformed complex concepts into engaging, age-appropriate experiences.

• Adapted written and verbal communication to meet the developmental needs of learners ranging from infancy through first grade.

• Documented student progress and collaborated with families and educators to support individualized learning goals.

• Planned and facilitated educational experiences in both classroom and after-school enrichment settings.

Writing & Communication

• Creative Writing

• Copyediting

• Proofreading

• Copywriting

• Technical & Process Documentation

• Curriculum & Lesson Development

• Literary Analysis

Content & Marketing

• Social Media Content Creation

• Social Media Strategy

• Brand Development

• Visual Storytelling

• Marketing Asset Design

• Canva

Design

• Graphic Design

• Adobe Lightroom

• Procreate

• Product Mockup Design

• Visual Branding

Business & Administrative

• Project Management

• Workflow Documentation

• Process Improvement

• Customer Relations

• Team Training

• Administrative Support

Technical

• HTML

• CSS

• Google Workspace

• Microsoft Office Suite